Data Protection Policy

Bobajee Privacy Policy — Your data is safe with us

Using Bobajee requires you to provide certain personal information. This page clearly explains how we collect that information, where we store it, and who we share it with.

Last Updated: January 2026
What is collected

Name, email, phone number, ID details, and transaction information — used solely to provide our services.

How it is protected

Your data is secured through SSL 256-bit encryption and regular security audits.

Your rights

You have the full right to view, correct, delete, and port your personal data.

Never sold

Your personal data is never sold to advertising companies or third parties.

1 Scope & Applicability

When you Bobajee— when you create an account or use our website or app, we process certain information about you. This Privacy Policy explains that process in full transparency.

This policy applies to Bobajee's website, mobile app, and all other digital services. By using our services, you are deemed to have accepted this policy.

Operating in Bangladesh, we adhere to international data protection standards. Our goal is to collect only the information we need — nothing more.

Brief Commitment

Bobajee never sells your data, shares it unnecessarily, or retains it beyond what is required.

2 What information we collect

Bobajee collects two types of data — information you provide directly, and information collected automatically while you use our services.

Directly Provided Information

  • Full name, date of birth, gender
  • Email address and mobile number
  • Residential Address
  • National ID card or passport number (for KYC verification)
  • Bank account or mobile banking number (for payment purposes)
  • Conversation data provided via support chat

Automatically Collected Information

  • IP address and device type
  • Browser and operating system information
  • Time and duration spent on different parts of the platform (session data)
  • Game History & Betting Patterns
  • Deposit and withdrawal transaction history
Type of Information Why it is collected Required?
Name & Contact Information Account creation Yes
National ID Card KYC verification For withdrawals
Payment Information Transaction Processing Yes
IP address Security Automatic
Game History Responsible Gaming Automatic

3 How we use your information

Bobajee uses your data only for specific, legitimate purposes. We never process information unnecessarily.

  • Account management: For registration, login, and profile updates.
  • Payment processing: To confirm deposits and withdrawals.
  • Identity Verification (KYC): To meet legal obligations and prevent fraud.
  • Responsible gaming: To analyze gaming patterns and provide early warnings of potential problem behavior.
  • Customer support: To resolve your inquiries and complaints accurately.
  • Security: To prevent account hacking, fraud, and money laundering.
  • Personalized experience: To provide game recommendations tailored to your preferences.
Marketing Communications

Bobajee may send you promotional emails or SMS messages. You can opt out at any time from your profile settings.

4 Who Your Information Is Shared With

Bobajee shares your personal data with specific parties only in limited circumstances and strictly on a need-to-know basis.

Parties Your Information May Be Shared With

  • Payment providers: Mobile banking and banking partners receive only the minimum information necessary to process transactions.
  • Game software providers: A user session ID is shared to run games — no personal data is transmitted.
  • Regulatory authority: Information may be disclosed to licensing authorities or as required by law.
  • Law enforcement agencies: Disclosing data in response to a court order or official government request is a legal obligation we are required to fulfill.
Clear Commitment

Bobajee does not sell or rent your data to advertising companies, data brokers, or unrelated third parties — this is a non-negotiable principle.

5 Cookies and tracking technologies

Bobajee uses cookies on its website and app. Cookies are small files stored in your browser that help improve your experience.

Cookie type

  • Essential cookies: To maintain your login session — the site cannot function without these.
  • Functional cookies: To remember your language and preferences.
  • Analytics cookies: To understand which pages are used most — this helps us improve our services.
  • Security cookies: To detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from staying logged in to your account.

Third-Party Cookies

Game software providers may use their own cookies. Bobajee does not control those cookies — each provider operates under its own privacy policy.

6 Data Security Measures

Bobajee protects your data using industry-standard technology. Our security team operates around the clock.

  • SSL 256-bit encryption: All communication between your browser and our servers is encrypted.
  • Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
  • Two-Factor Authentication (2FA): For additional security.
  • Regular security audits: Our systems are regularly audited by independent third-party security experts.
  • Firewall & DDoS Protection: Protected against server attacks.
  • Staff training: Only authorized personnel have access to specific data.
In the Event of a Data Breach

In the event of a data breach, Bobajee will notify affected members within 72 hours and take immediate action to minimize harm.

7 Your data rights

Bobajee respects your full rights over your personal data. You have the following rights:

Right of Access

You may request to view the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where no legal obligation requires us to retain it.

Right to Data Portability

You may request a copy of your data in a readable, portable format.

Right to Object to Processing

You may object to the use of your data for marketing or analytics purposes.

Right to Restriction

You may request a temporary suspension of data processing under certain circumstances.

8 Data Retention Period

Bobajee does not retain your data longer than necessary. Each category of data has its own retention period:

  • Account information: For the duration of the active account and 5 years after closure (as required by law).
  • Transaction information: Up to 7 years, in accordance with financial regulations.
  • KYC documents: 5 years after account closure.
  • Game history: 3 years, after which it may be retained in anonymized form.
  • Support Chat: 2 years.

Once the retention period expires, data is securely deleted or permanently anonymized.

9 Child Protection

Bobajee is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

Age is verified at registration. If any data belonging to a child or minor is found in our system, it will be deleted immediately and the account will be closed.

If you are aware of a minor using Bobajee, please notify our support team immediately.

For parents

If your child has accidentally registered, please contact our support team. We will take immediate action.

10 Policy Changes & Contact

Bobajee may update this Privacy Policy when necessary. For significant changes, registered users will be notified by email and the "Last Updated" date at the top of the page will be revised.

Continued use of Bobajee after any changes take effect constitutes your acceptance of the updated policy.

If you have any questions about this policy, please reach out to our data protection team — contact us by email or via the support chat.

For more details, see: Terms and Conditions and Responsible Gaming।

What Sets Bobajee's Data Protection Apart

Secure Data Centers

Our servers are housed in world-class data centers with both physical and cyber security in place.

Role-Based Access Control

Each staff member can only access the data necessary for their specific role — not the full dataset.

Transparent Audit Trail

A full log of who has accessed your data and when is maintained and reviewed during audits.

🔐

Your information is safe — play with complete peace of mind

Your privacy is our top priority at Bobajee. Join today.

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